3

Recovery Engine

Collections

₹4.06 Cr in active recovery across 5 pipeline stages

In Recovery

₹4.06 Cr

3.4%184 accounts

Recovered (MTD)

₹3.51 Cr

8.8%86.4% efficiency

Promise to Pay

₹1.18 Cr

5.2%31 commitments

Legal Escalations

4

1%₹1.34 Cr claim value

Collection Pipeline

Drag-free kanban view of every recovery stage

Reminder Sent

3

Sunrise Textiles

₹5,90,000

WhatsApp
6 DPD

Zenith Paper Mills

₹11,20,000

Email
4 DPD

Maple Furniture Co.

₹2,80,000

SMS
9 DPD

Follow-up

2

Aakash Cement Depot

₹18,40,000

Call
22 DPD

Everest Plywood

₹7,10,000

WhatsApp
27 DPD

Escalated

2

Ganpati Steel Traders

₹42,60,000

Call
63 DPD

Kaveri Agro Exports

₹26,15,000

Email
71 DPD

Legal

1

Blue Ocean Chemicals

₹58,90,000

Advocate
104 DPD

Recovered

2

Vertex Polymers

₹24,80,000

NEFT
Cleared

Helios Packaging

₹8,42,500

RTGS
Cleared

Reminder Timeline

Automated cadence for Ganpati Steel Traders

  1. WhatsApp · Gentle reminder delivered

    Read · 2 replies

    Day 1

  2. Email · Statement of account sent

    Opened 3 times

    Day 4

  3. SMS · Due-date alert sent

    Delivered

    Day 8

  4. Call · Collections call — promise to pay

    PTP 21 Aug · ₹12L

    Day 15

  5. Legal · Pre-legal intimation issued

    Awaiting response

    Day 32

Recovery Dashboard

Channel effectiveness this month

WhatsApp

1284 sent

68% response rate

Email

942 sent

41% response rate

SMS

618 sent

29% response rate

Call

214 sent

74% response rate